Five apps, nobody checks all of them
The Instagram DM sits for two days because everyone thought someone else saw it.
What we doEvery channel lands in one place, and the AI can reply first when your team is busy. AI chat and text agents
One inbox where every conversation with a customer lands together, whichever way they reached you. Your whole team works from it, sees the history before replying, and nothing sits unanswered in an app nobody checked.
That's our own business line, answered by the same kind of AI agent we build for you. Ask it what we do and how it would work for your business, or ask for a person at any point: you get your answers and hear the product working on the same call.
Example: one customer of a fictional landscaping company, over one day
Customers reach you every way they can. The trouble starts when each way lives somewhere different.
The Instagram DM sits for two days because everyone thought someone else saw it.
They called, then texted a photo, and the person replying only sees one of them.
The same customer shows up under a phone number, an email and a Facebook name, and two people follow up.
What was quoted or promised lives in one person's phone or personal email.
A rough estimate from your own numbers. Nothing is sent anywhere.
A message that sits in an app nobody checked looks the same to the customer as no answer at all. These are people who already reached out to you.
Get a quote for my businessWe connect the channels your customers actually use and set who handles what, so every message has an owner.
"I called yesterday, then texted you a photo. Did anyone see it?"
A call and a text with a photo, a day apart.
The call, the text and the photo together, in order. The office, the estimator and the crew lead all see it without forwarding.
It stays at the top until someone replies.
Channels to connect: calls, texts, website chat and Facebook. How we set up home services
"I emailed my insurance card and left a voicemail about my appointment."
An email with an attachment and a voicemail.
Both on one patient thread, with access by role so people see only what they should.
The billing question goes to billing, the scheduling question to the front desk.
Channels to connect: calls and voicemail, email and texts. How we set up dental and medical
"I sent the documents by email and called to make sure you got them."
An email with documents, then a call.
Every touch on the matter in one timeline, not in one person's email.
Assigned to the attorney or paralegal with a note.
Channels to connect: calls, email, texts and website chat. How we set up legal
"I filled out the form on your site and messaged you on Facebook about the same house."
A website form and a Facebook message.
One lead, not two leads that two agents both call.
Routed to the right agent by listing, area or who talked to them first.
Channels to connect: website forms, Facebook, texts and calls. How we set up real estate
"I booked on a booking site, then emailed you about adding two people."
A booking from a platform you sell on, then an email.
The platform booking next to the email.
The booking is updated from the conversation, and on a weather day everyone on a trip gets a message from one place.
Channels to connect: email, texts, WhatsApp and Instagram. How we set up tours and rentals
Because every conversation is on one customer record, the rest of the system can act on it: answer it, book it, follow it up and report on it.
We connect your channels, bring over your history where we can, and set up who handles what.
Every place customers reach you today, and who answers each one.
Your phone number, email, website chat and social accounts. Numbers stay yours.
Who gets which messages, when the AI replies first, and what alerts whom.
We watch how it's used and tune it as you grow.
Phone calls and voicemail, texts, website chat, email, Facebook, Instagram and WhatsApp. We connect the ones you use.
Yes. Customers keep reaching you the same way. The messages just land in one place.
Yes, with access by role. There are no per-seat fees, so adding people doesn't change the price.
Yes. We set who gets which messages, and every message stays assigned and tracked until someone answers.
When you want it to. We set when the AI replies first and when a message goes straight to a person, and your team sees every reply in the thread.
Yes. Calls show up in the customer's thread with the recording, transcript and summary, next to their texts and chats.
We bring over your history where we can, and tell you up front about anything that can't be moved.
It's quoted for your business, based on what we build and run for you, with no per-seat fees. Get a quote.
How customers search for and reach a business is different in every city. See what we do where you work.
We'll send you a quote for the system. Most setups go live in about 2 weeks.