The 7 AM new patient
They call before the office opens, reach voicemail and book with the next practice on the list.
What we doThe AI voice agent answers, checks your accepted plans and books the visit by your rules. AI voice agent
For dental practices, medical offices and clinics. We answer every call and text, book and confirm appointments by your rules, offer cancelled times to your waitlist, and send anything clinical to your staff.
That's our own business line, answered by the same kind of AI agent we build for you. Ask it what we do and how it would work for your business, or ask for a person at any point: you get your answers and hear the product working on the same call.
The clock runs one example day from 6 AM to midnight
It's rarely the care. It's the phone that rang during check-in and the open time nobody filled.
They call before the office opens, reach voicemail and book with the next practice on the list.
The desk is with a patient, two lines ring at once and the second caller hangs up.
A patient cancels at 9 AM and the 2 o'clock sits empty while the chair costs the same.
Patients overdue for a cleaning or a follow-up never hear from you, so they never come back.
A rough estimate from your own numbers. Nothing is sent anywhere.
A caller who reaches voicemail usually calls the next practice that takes their plan. Each of these is a patient who already chose to call you.
Get a quote for my practiceWe set the agent up for the calls your practice actually gets: what to ask, what to book and what goes straight to your staff.
"Hi, I'm new in town. Do you take my insurance and can I get a cleaning soon?"
New or returning patient, the plan they have, and the best number and email.
A new patient visit in the next open slot, with forms sent by text.
Pain, swelling or a broken tooth, by the urgent rules you set, and any coverage question.
Busiest: Back to school and the end of the year, when benefits run out. What people search: dentist near me, dentist accepting new patients, teeth cleaning, emergency dentist
"My daughter needs braces. How does the free consult work?"
The patient's age, whether a dentist referred them, and which location is closest.
The consultation visit, with your new patient forms and directions.
A broken bracket or a poking wire, and any question about payment plans or treatment.
Busiest: Summer and the weeks before school starts. What people search: orthodontist near me, braces for kids, clear aligners, adult braces
"Are you open right now and how long is the wait?"
What brings them in, so anything that sounds like an emergency is told to call 911 first.
A spot in line or a visit time, if your clinic takes them.
Every symptom question. The agent shares hours, location and accepted plans only.
Busiest: Flu season and weekends. What people search: urgent care near me, walk-in clinic, urgent care open now, covid test near me
"My doctor sent a referral for my knee. When can I start?"
Whether they have a referral, the plan they have, and which days work.
The first evaluation, with a reminder to bring the referral.
Questions about pain or exercises, and any change to a plan of care.
Busiest: January, when deductibles reset, and after the fall sports season. What people search: physical therapy near me, sports physical therapy, knee rehab, back pain therapy
Most practices start with the first three and add the rest once the phones are calm.
Answers, books and reschedules calls day and night, and hands anything clinical to your staff.
See the AI voice agentA text goes out the moment a call is missed, so the patient stays with you.
See missed-call text backRecall, confirmation and follow-up messages that go out on their own until the patient books.
See sequences and automationAbout 2 weeks from the first call to live. We connect to the practice management and scheduling software you already use.
New patients, reschedules, insurance questions, urgent calls: how each one should go, and what goes straight to staff.
Your scheduling software, phone number and forms. Your number stays yours.
Your team calls it with the hard ones, and we tune every answer that's off.
We review calls every week and adjust your rules as needed.
No. It books, reschedules, answers office questions and routes calls by the rules you set. Anything clinical goes to your staff.
We set the rules with you: what counts as urgent, which times it can offer, who gets alerted, and when to tell a caller to hang up and call emergency services.
It tells callers which plans you accept, from the list you give it. Coverage and benefits questions go to your billing team.
We set up what the agent can see, what gets recorded and who has access with you, and walk through it before anything goes live. Bring your requirements to the first call.
Most setups go live in about 2 weeks once we've mapped your calls.
Yes. When a patient cancels, patients on your waitlist get a text offering the time, and the agent books whoever replies first.
We connect to the practice management and scheduling tools you use today. If yours has no way in, we'll tell you on the first call.
Yes. Anyone who asks for a person, or who matches a rule you set, is transferred to your front desk with a short summary. After hours it takes a message and queues a callback.
How patients search for a dentist or a clinic is different in every city. See what we do where you practice.
We'll send you a quote for the system. Most setups go live in about 2 weeks.