The evening call
Someone needs a lawyer after work, reaches voicemail and calls the next firm in the search results.
For law firms and solo practices. We answer every call and text, take intake by your criteria, book consultations with the right attorney, and pass anything that needs legal judgment to a person. The agent never gives legal advice.
That's our own business line, answered by the same kind of AI agent we build for you. Ask it what we do and how it would work for your business, or ask for a person at any point: you get your answers and hear the product working on the same call.
The clock runs one example day from 6 AM to midnight
It's rarely the lawyering. It's the call after hours and the consultation nobody followed up on.
Someone needs a lawyer after work, reaches voicemail and calls the next firm in the search results.
The office is small, everyone is busy and the phone rings out.
A consultation happens and nobody tracks whether the client signed.
Your staff takes call after call about cases you don't handle.
A rough estimate from your own numbers. Nothing is sent anywhere.
People looking for a lawyer often call several firms and hire the first one that calls back. Each of these is a client who already chose to call you.
Get a quote for my firmWe set the agent up for the calls your firm actually gets: what to ask, what to book and what needs an attorney.
"I was rear-ended this morning and my neck hurts. Do I have a case?"
When and where it happened, whether there were injuries and treatment, and whether anyone has signed anything.
A consultation, in person or by phone, with the intake notes attached.
Whether there is a case. The agent never answers that, and an attorney is alerted for new injury calls.
Busiest: Holiday travel weekends and bad weather. What people search: car accident lawyer, personal injury attorney near me, slip and fall lawyer, truck accident attorney
"I need to talk to someone about a divorce. My spouse can't know I called."
The type of matter, the county, and a safe way and time to contact them.
A consultation, with confirmations sent only the way the caller asked.
Anything about custody, safety or court dates, and the names of the other parties for your conflict check.
Busiest: January and the weeks after summer break. What people search: divorce lawyer near me, child custody attorney, family law attorney, uncontested divorce
"My son was arrested tonight. What do we do?"
Who was arrested, where they are held, and the charge if the caller knows it.
A consultation as soon as your calendar allows, with the details sent ahead.
The call itself, if your rules say to wake the on-call attorney. Otherwise a callback first thing.
Busiest: Weekend nights and holidays. What people search: criminal defense lawyer, dui attorney near me, bail help, drug charge lawyer
"We want to update our wills now that we have grandkids."
Whether they have existing documents, their state, and whether it's for one or two people.
A planning meeting, with your intake questionnaire sent by email.
Questions about which documents they need, taxes or a family member's capacity.
Busiest: The new year and before big trips. What people search: estate planning attorney, will and trust lawyer, probate lawyer near me, power of attorney
Most firms start with the first three and add the rest once intake is under control.
Answers, takes intake and books consultations day and night, then hands off to your team with a summary.
See the AI voice agentA text goes out the moment a call is missed, so the client stays with you.
See missed-call text backEvery lead on one record, tracked stage by stage from the first call to the signed agreement.
See CRM and pipelinesAbout 2 weeks from the first call to live. We connect to the case management and calendar software you already use.
Practice areas, the questions you ask, the cases you turn down and who gets which call.
Your case management software, calendars and phone number. Your number stays yours.
Your intake staff call it with the hard ones, and we tune every answer that's off.
We review calls every week and adjust your intake rules.
No. It takes intake, books consultations and answers questions about your firm. Anything that needs legal judgment goes to a person, and the agent tells the caller so.
Yes. You set the practice areas, locations and criteria. Calls that don't fit get the referral or message you choose.
It collects the names of the parties involved and sends them to your staff before the consultation is confirmed.
We set up who sees what, what gets recorded and where intake notes go with you before launch. Your professional rules stay your call, and we build to the rules you give us.
Most setups go live in about 2 weeks once we've mapped your intake.
It takes the details and sends them to the attorney or paralegal on the matter. It doesn't discuss the case.
We connect to the case management and calendar tools you use today. If yours has no way in, we'll tell you on the first call.
Yes. It answers calls and texts in Spanish and passes the intake summary to your team in English.
How people search for a lawyer is different in every city. See what we do where you practice.
We'll send you a quote for the system. Most setups go live in about 2 weeks.