Terms of Service

1. Acceptance of Terms

By accessing or using the Sales Secret platform ("Service"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, you may not use the Service.

2. Description of Service

Sales Secret provides a B2B sales intelligence platform that includes visitor identification, AI-powered analytics, CRM integration, unified communications, and related services.

3. Account Registration

To use the Service, you must register for an account. You agree to provide accurate, current, and complete information during registration and to keep your account information updated.

You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.

4. Subscription and Payment

The Service is offered on a subscription basis. By subscribing, you agree to pay the applicable fees as described in your selected plan. Fees are billed in advance on a monthly or annual basis.

All fees are non-refundable except as expressly stated in these Terms or required by law.

5. Free Trial

We may offer a free trial period. At the end of your trial, your subscription will automatically begin unless you cancel before the trial ends.

6. Acceptable Use

You agree to use the Service only for lawful purposes and in accordance with these Terms. You will not:

• Use the Service to violate any applicable laws or regulations
• Attempt to gain unauthorized access to the Service or its related systems
• Use the Service to send spam or unsolicited communications
• Interfere with or disrupt the Service or its infrastructure
• Resell or redistribute the Service without authorization

7. Intellectual Property

The Service, including all content, features, and functionality, is owned by Sales Secret and protected by copyright, trademark, and other intellectual property laws.

8. Data Ownership

You retain all rights to your data. By using the Service, you grant us a limited license to process your data solely to provide the Service to you.

9. Limitation of Liability

To the maximum extent permitted by law, Sales Secret shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the Service.

10. Termination

You may cancel your subscription at any time. We may terminate or suspend your account if you violate these Terms or for any other reason with reasonable notice.

11. Changes to Terms

We may update these Terms from time to time. We will notify you of material changes by email or through the Service.

12. Text Messaging (SMS) Terms

Sales Secret LLC offers two-way text messaging from its business number, (423) 375-8536, so that our team can communicate with clients and team members by text. Messages are conversational and transactional. We send service and account messages, replies to messages you send us, appointment and delivery notices, and customer care messages. We do not send marketing or promotional text messages through this program.

How you opt in. You agree to receive text messages from us when you text our number first, when you give a team member your mobile number and agree to receive texts, or when you tick the text messaging consent box on one of our forms. Consent to receive text messages is not a condition of purchasing any goods or services.

Message frequency. Message frequency varies based on your interaction with us.

Message and data rates. Message and data rates may apply. Check with your mobile carrier for details.

Opting out. You can cancel at any time by replying STOP to any message you receive from us. After you send STOP, we will send one message confirming that you have been unsubscribed, and you will not receive further text messages from us unless you opt in again. To start receiving messages again, reply START.

Help. Reply HELP to any message for assistance. You can also contact us at support@salessecret.com or (423) 375-8536.

Privacy. Your mobile phone number and your text messaging consent are handled as described in our Privacy Policy. Mobile phone numbers and SMS consent are never shared with or sold to third parties or affiliates for marketing or promotional purposes.

Carriers. Mobile carriers are not liable for delayed or undelivered messages.

13. Contact

For questions about these Terms, contact us at legal@salessecret.com.