The "is it ready?" calls
Your advisors spend the afternoon on status calls instead of selling the next job.
For dealers, repair shops and detailers. We answer every call and text, tell customers where their vehicle stands, book the next service into your schedule, and follow up on every estimate the customer hasn't approved yet.
That's our own business line, answered by the same kind of AI agent we build for you. Ask it what we do and how it would work for your business, or ask for a person at any point: you get your answers and hear the product working on the same call.
The clock runs one example day from 6 AM to midnight
It's rarely the work in the bay. It's the phone nobody could get to and the estimate nobody chased.
Your advisors spend the afternoon on status calls instead of selling the next job.
Drop-offs, pickups and new callers all land at once. Whoever gets a busy signal calls the shop down the road.
Recommended work goes out with the invoice and nobody asks about it again.
The customer called, texted and messaged, and each one went to a different person.
A rough estimate from your own numbers. Nothing is sent anywhere.
When the counter can't pick up, the next shop on the map is one tap away. Every one of these is a repair you already paid to make the phone ring.
Get a quote for my shopWe set the agent up for the calls your shop actually gets: what to ask, what to book and what goes straight to a person.
"My check engine light came on and the car is shaking."
The year, make and model, what it's doing, and whether it's safe to drive in.
A diagnostic visit in the next open bay, with the symptoms on the repair order.
A customer stranded on the road, or anyone who asks for an advisor.
Busiest: Monday mornings and the first cold snap. What people search: auto repair near me, check engine light diagnostic, brake repair, oil change near me
"Is my SUV ready? I was told this afternoon."
The name or phone on the repair order, and which vehicle.
Reads the status back and texts the pickup time, or books the next maintenance visit.
Warranty or coverage questions and anything about the bill go to the service advisor.
Busiest: Late afternoons when everyone wants their car back. What people search: dealer service appointment, recall check, scheduled maintenance, loaner car
"Do you still have the white truck from your website?"
Which vehicle, whether they have a trade-in, and the best time to come in.
A test drive with the right salesperson, confirmed by text.
Any question about financing, trade values or a final price goes to your sales team.
Busiest: Weekends and the end of the month. What people search: used trucks near me, test drive, trade-in value, certified pre-owned
"How much to get dog hair out of a minivan?"
The vehicle size, what it needs, and photos sent by text.
A detail slot with the package on the booking, at the price you post.
Fleet requests, ceramic coating quotes and anything custom go to the owner.
Busiest: Spring and the weeks before holidays. What people search: car detailing near me, interior detailing, ceramic coating, mobile detailing
Most shops start with the first three and add the rest once the phones are under control.
Answers status calls, quotes your posted services and books the bay, then hands off to your advisor with a summary.
See the AI voice agentA text goes out the moment a call is missed, so the customer stays with you.
See missed-call text backEvery call, text, chat, email and social message in one place, on one customer record.
See one inboxAbout 2 weeks from the first call to live. We connect to the shop management and dealer software you already use.
Status checks, new repairs, estimates, warranty and recall questions: how each one should go.
Your shop or dealer software, phone number and payment links. Your number stays yours.
Your service advisors call it with the hard ones, and we tune every answer that's off.
We review calls every week and adjust as your services change.
If your shop software shares repair order status, yes. If it doesn't, the agent takes the message and your advisor sees it right away.
Only the ones you want quoted, like an oil change or another posted service. Repairs that need a look get booked for an inspection.
Yes. We set separate rules for each, so a service call books an appointment and a sales lead goes to the right salesperson.
It collects the vehicle details and books the visit. Anything about what's covered goes to your service advisor.
Most setups go live in about 2 weeks once we've mapped your calls.
Yes. Anyone who asks for a person, or who matches a rule you set, is transferred to your counter with a short summary of the call.
It sends your key drop steps by text, books the visit and puts the customer's notes on the repair order, so your advisor starts the morning knowing what each car needs.
Yes. It answers calls and texts in Spanish and passes the summary to your team in English.
How drivers search for a repair shop or a dealer is different in every city. See what we do where you work.
We'll send you a quote for the system. Most setups go live in about 2 weeks.